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AI support that knows when to call a human.

Bahas is a custom AI chatbot for customer support. It answers from your own knowledge base, escalates to a human when it should, and runs a full ticketing system behind it. Web and app.

15+
AI agents in production
7
Days to the first version
1
Year in production
Bahas chat widget and agent console
The brief

Chatbots frustrate.
Queues frustrate more.

Small support teams cannot answer every question by hand, but most chatbots guess, loop or trap customers with no way out. The answer is a bot that stays inside what it knows and hands over cleanly when it should.

What we built

Bot first. Human when it counts.

01

Custom AI chatbot

Trained on your own knowledge base, so it answers from what you have written, not from guesses.

02

Human escalation

When the bot reaches its limit, the conversation moves to an agent with the full history attached.

03

Ticketing system

Every conversation that needs follow-up becomes a ticket, tracked to resolution.

04

Web widget and app

A widget for your website, and a console and app for your support team.

Inside the product

A closer look.

Built with

The stack behind it.

  • LLM
  • Knowledge base retrieval
  • Web widget
  • Agent console
  • Mobile app
  • Ticketing

Support that
scales with you.

Describe what you want to build and we'll email you a ballpark timeline and cost within minutes. If the numbers work, we start building.

Get my ballpark estimate →

Rough estimate. No sales call. No commitment.